Customer Service Assessment

You can't begin to set goals for service improvement tomorrow unless you have a clear vision of where you are today. A trained facilitator will measure your organization's service readiness by administering a service assessment to mission critical personnel and then compare responses to Best Practices data from over 100 companies. Responses to the Readiness Assessment will then be used to evaluate your organization's unique service strengths and challenges. Finally, specific organizational service strategies will be developed for each of the eight dimensions of "Knock Your Socks Off Service".

Start your customer service development now! Don't wait!